Support
Support
Get help with account access, active orders, payment confirmation, disputes, and platform operations.
Order Support
For active deal flow, milestone questions, delivery evidence, and dispute triage.
Account Help
For sign-in issues, builder setup, employer onboarding, and profile problems.
Launch Ops
For platform policy, trust review, and commercial process questions.
Contact
Support Email
[email protected] · include your role, order ID if relevant, and a short summary of the issue.
Order Escalation
For payment confirmation, handoff blockers, or dispute risk, include the order ID and the latest action taken by each side.
What to Include
Account Issues
Include the email used for sign-in and the page where the problem happened.
Order Issues
Include order ID, your role, expected next step, and any evidence or screenshots needed to understand the blocker.